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Privacy Policy Page

Privacy Policy

Welcome to Ismat Shadi Services! By accessing or using our website and services, you agree to comply with and be bound by the following Privacy Policy and Terms & Conditions. Please read these carefully before using our services.


1. Agreement

1.1 These Terms and Conditions, including our Privacy Policy, may be updated periodically. They govern your [“You”] access to and use of the Ismat Wedding Services website and related services. By using our platform, you agree to be legally bound by these Terms and Conditions.


2. Services

2.1 Online Advertising:
Ismat Wedding Services provides an online platform for matrimonial advertisements, enabling you to share personal details and information—either your own or on behalf of a consenting third party [“Third Party”] to find potential matrimonial matches [“Matrimonial Advertisement”].


3. Advertising Content

3.1 Ismat Wedding Services is owned and operated by Ismat Pvt Ltd, which collaborates with its affiliates globally.

3.2 User Content:
You are responsible for providing the content for your Matrimonial Advertisement, including personal details, photographs, and other relevant information. We reserve the right to edit or delete any content at our sole discretion, without notice, to maintain the integrity and ethical standards of the platform.

3.3 Image Protection:
All images uploaded to Ismat Wedding Services are watermarked to discourage unauthorized use beyond the purposes you consented to.


4. Privacy Policy

4.1 Our Privacy Policy outlines how we collect, use, and protect your personal information and data. By using Ismat Wedding Services, you agree to our data practices as outlined in the Privacy Policy.

4.2 Data Use:
We use cookies and similar technologies to enhance your user experience. By using the Site, you consent to the collection, processing, sharing, and storage of your personal data as per our policies.

4.3 Content Removal:
You can unpublish your advertisement anytime. To request permanent deletion of your content from our database, contact us via email at info@ismatwedding.com.

4.4 Refund Policy:
The advertising fee is non-refundable unless a refund is requested within 12 hours of submission and prior to the advertisement being published.


5. Representations & Warranties

5.1 By accessing and using Ismat Wedding Services, you warrant that:

  • You and any third party on whose behalf you are acting meet the eligibility requirements for use.
  • All information you provide is true, accurate, current, and complete.
  • You have the necessary rights to share the information and images you upload.
  • You comply with all applicable laws and do not infringe on third-party rights.

6. Confidentiality

6.1 Your personal information, data, and identity (and that of any third party on whose behalf you act) will be kept confidential unless disclosure is required:

  • To comply with legal obligations.
  • To protect our rights or those of other users.

7. Intellectual Property

7.1 The content, databases, logos, trademarks, and other intellectual property on Ismat Wedding Services, including its layout, design, and software, are owned or licensed by us and protected under applicable intellectual property laws.

7.2 Reproduction, copying, or redistribution of any content without written permission is prohibited.


8. Disclaimer

8.1 Ismat Wedding Services does not guarantee the accuracy, completeness, or reliability of the content on the platform.

8.2 We are not liable for:

  • Errors or inaccuracies in user-submitted content.
  • Technical issues or unavailability of the platform.
  • Losses or damages arising from your use of the Site.

9. Indemnity

9.1 By using Ismat Wedding Services, you agree to indemnify and hold us, our officers, directors, employees, and agents harmless from any claims, damages, or costs arising from your breach of these Terms or misuse of the Site.


10. Amendments

10.1 We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting, and continued use of the Site indicates your acceptance of the updated Terms.


11. Membership and Advertisement Activation

11.1 Membership Details:
You must submit a completed profile form via WhatsApp to Ismat Wedding Services within 24 hours. Failure to do so will result in cancellation of membership and advertisement approval without a refund.

11.2 Approval Process:
Forms will be sent via WhatsApp or email to the registered contact information provided.

11.3 Access:
Members must advertise their profile to view and connect with other profiles.


12. Refund Policy

12.1 Refunds will not be issued under the following circumstances:

  • If you discontinue using our services before the subscription period ends.
  • Violation of the Terms and Conditions.

12.2 Refund requests made within the eligible period (12 hours) will be processed within 10 business days.


13. Profile Verification Requirements

13.1 Members must provide:

  • Full name of parents.
  • National ID verification for the bride or groom and their parents.
  • Accurate and genuine information.

13.2 Submission of false information will result in membership termination without a refund.